How to make a request
Email insurhelp@icloud.com with the subject InsurHealth account deletion request. Send from your account email if you still have access to it. Otherwise, identify the account email and explain that you no longer have access.
State that you want to delete your account and associated data. Do not include your password, payment-card information, identification documents, or medical records in the initial message.
What your request covers
An account-deletion request covers the account and associated app records, such as saved wellness entries, meal and recipe photos, activity history, optional coaching or CLEANSE information, and linked health-provider connection records. If you only want particular records removed, describe that instead.
What happens next
Support will verify that you own the account before acting. If particular records must be retained for an applicable legal, financial, security, or operational reason, support will explain the records, reason, and retention period when responding to your request. Deletion may need separate handling for attachments, connected services, and backups.
This page starts a support request. Clicking the email link does not send an email automatically or delete anything immediately. Keep a copy of the request and contact support if you need help with its status.
Before you request deletion
If you want a copy of your records, use the export option in your member account first. Include any questions about membership access or billing in your message so they can be addressed alongside your request.
Deleting a local app installation or clearing its sign-in data does not delete server records. You can use this request page even after uninstalling the app.
Contact
InsurHealth LLC · insurhelp@icloud.com